“Happiness is when what you think, what you say, and what you do are in harmony.”
- Gandhi
- Profit
- Excellence
- Growth
- Innovation
- Differentiation
- Human resource management
- Vision
- Leadership
- Management
But what if the language was informed by happiness...and nothing else? For a start, most businesses would assume that people were de facto happy so long as they: (a) didn't leave; (b) didn't complain (too much): and (c) showed up, at least in part. Of course, it misses the mark by a margin of significant magnitude, sufficient for me to say that if they grasped even part of the nettle, it would, overnight, revolutionise the workplace.
Next time you're in a meeting deciding on the next go to project, instead of basing the decision on fear or greed or doing what's expected, ask yourself how you can deliver happiness for every employee, customer and the community. At the very least, it's likely to change the tone of the conversation.
Before you ask why, you need to consider that pretty much everything else has been tried...and look at the result(s).
